You have got a great venue, your artist having a great fan following and you are working with a big and expensive event ticketing system for your event, everything is just perfect to make your event successful, but everything can be void and for no use if your event ticketing system doesn’t provide a great customer support.
In this blog, we will share a report that we have created after doing a survey with our presenters and customers by taking their feedback regarding our customer support quality.
We asked them about their satisfaction level with Yapsody Customer Support and created the below satisfaction chart through our reputed CRM Zendesk.
After analyzing the survey stats we found that we have achieved 95.95% satisfaction benchmark for the last 3 month. Industry Standard is 86.00%. We are doing a Wonderful job by providing excellent and exceptional customer service to customers and Event presenters.
If your current event ticketing system does not excel in customer support, you are likely missing out on opportunities to give your customers what they really want. So if you are looking for a new online event ticketing system, Yapsody’s excellent customer support is another exciting reason to use Yapsody for your event ticketing needs. You can sign up for free and end up getting an exceptional customer service for you as well as for your customers with Yapsody. So go for it…!!